receiving your order
As most orders are custom made, please allow 2-5 business days for your pieces to be created, plus shipping time.
Ensure your shipping details are accurate to make sure you can enjoy them as soon as possible!
Any applicable duties and customs on international orders remain the responsibility of the buyer, as standard.
returns & exchanges
We are happy to accept returns and issue replacements for faulty items, however we do not offer refunds for change of mind or for worn or damaged items.
Items must be returned within 14 days of receiving your order, and must be unworn and unwashed, in original condition and with tags attached.
If you have ordered the wrong size, we are happy to exchange your item (depending on stock availability) or offer a store credit, however return postage will be at your expense. We recommend you check our sizing chart or contact us if you are unsure.
terms & conditions
All images are copyright to Pure Cute.
Any use of our designs, images or products must be fully credited.
Commercial and promotional use is by negotiation.
Whilst we take every care in the delivery of your order, Pure Cute cannot be held liable for lost packages.
*Consultation, design, and fitting fees may apply.